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Introduction

These terms and conditions govern the relationship between Cards for Knots (owned by INKPIX PRIVATE LIMITED, Tirupattur) and its clients (hereafter referred to as “the Client”) regarding the production and supply of wedding cards.

Orders

1. Orders once confirmed with advance payment cannot be canceled under any circumstances. Orders will be confirmed after receiving a 50% advance payment.

2. Orders must be placed electronically via WhatsApp, specifying the quantity, design, and any customization requirements.

3. All communications with the Company should be conducted via WhatsApp.

4. The Company will respond to Client inquiries and messages only between 10:00 AM and 5:30 PM.

Payment

1. 50% of the total value shall be paid as an advance to confirm the order.

2. The remaining balance shall be paid at the time of dispatch.

3. The Company reserves the right to withhold delivery until full payment has been received.

Design and Customization

1. Customization is the Company’s primary focus, and every effort will be made to meet the Client’s references. However, slight variations in color, texture, or thickness of materials may occur due to the inherent nature of the materials used and are not considered defects.

2. Time will be required to customize the design according to the Client’s preferences. The customization process will depend on the complexity of the changes and may extend the overall production timeline.

3. The Company does not share open, workable, or printable design files with the Client.

4. For design-yourself cards, the Company’s responsibility is limited to supplying the cards based on the Client’s final online edits. The Client must carefully check the contents before final approval.

Production and Delivery

Timeline:

2 days for text arrangement and designing.

1 day for text corrections.

2 additional days for design changes (if applicable).

5 working days for printing once final proof approval is given.

2 days for ribbon tying and eyelet punching (if applicable).

2. Delivery is available throughout India, and parcel charges must be borne by the Client. Items must be collected from the parcel or courier office unless otherwise specified.

3. Courier time and costs will depend on the service chosen by the Client and the delivery location.

4. The Company always uses the best couriers/transporters and ensures proper packaging after quality checks. However, the Company is not responsible for delays or damages caused during transit.

Quality

1. Due to the nature of offset multicolor printing, slight color variations or minor marks may occur. These include:

Minor differences in color shades (e.g., colors may appear slightly lighter or darker compared to the proof shared on WhatsApp).

Small, negligible marks or color spots that might not have been visible in the proof.

2. Pricing also factors in a 2-3% damage margin to account for possible minor issues during production.

3. Any significant defects or discrepancies must be reported within a reasonable timeframe after delivery. If no issues are reported, the Client will be deemed to have accepted the goods.

Corrections and Approvals

1. The Client has 30 minutes after proof approval to make changes. Once production begins, no further changes can be accommodated.

2. The Company takes full responsibility for printing mistakes made after proof approval. However, the Company cannot be held responsible for errors in the proof approved by the Client. It is the Client’s responsibility to review proofs carefully before approval.

Branding

1. The Company reserves the right to print its logo on the card, cover, and leaf. However, the logo will not interfere with the content of the card under any circumstances.

Limitation of Liability

1. The Company shall not be liable for any indirect or consequential loss or damage arising from the production or supply of wedding cards.

2. The Company’s total liability under these terms shall not exceed the total value of the order.

Legal Jurisdiction

1. All transactions are subject to the jurisdiction of Tirupattur courts only.

Amendments

1. The Company reserves the right to amend these terms and conditions at any time. Any amendments will be communicated to the Client in writing and will become binding upon acceptance.

By placing an order with Cards for Knots, the Client acknowledges that they have read, understood, and agreed to these terms and conditions in full. All invoices and receipts will be issued in the name of INKPIX PRIVATE LIMITED, which owns the Cards for Knots brand.

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